Issue ID | 1673591 |
Internal NHTSA # | 11338555 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FLEX |
Model Year | 2014 |
File date | 26/06/20 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ford flex. The contact stated that the rear toe link fractured. The vehicle was taken to prime ford - saco (857 portland rd, saco, me 04072), and it was diagnosed and confirmed that the rear toe link was fractured and needed to be replaced. The vehicle was not drivable. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 20v072000 (suspension) however, the part needed for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact paid out of pocket to have the vehicle repaired due to parts not being available. The manufacturer was made aware of the failure and provided a case number. The approximate failure mileage was 100,000. Vin tool confirms parts not available. |
Vehicle Mileage at Failure | 100000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | GORHAM, ME |
VIN pattern | 2FMGK5C80EBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |