Issue ID | 1588221 |
Internal NHTSA # | 11241055 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FLEX |
Model Year | 2014 |
File date | 25/07/19 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Vehicle center console (also known by ford as the glove box) latch attachment, has separated per ford tech and will no longer secure latch assembly to armrest assembly. This failure results in the center console latch not securing the armrest. As the armrest is not secured, it enters the area around the driver and impedes driving, impacting safety while vehicle is in motion. This is a known failure that has reportedly occurred on multiple vehicles up to about model year 2014 (ford flex), ref nhtsa report 11152858 for example. Vehicle is under warranty by ford and repair is under review currently by ford, as it was initially declined to be covered for unexplained reasons. Per dealership, entire armrest assembly requires replacement as the attaching points are non-repairable. Failure mileage was approximately 44,000 miles. Failure was not caused by owner's actions that would be considered as negligent. |
Vehicle Mileage at Failure | 44000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PERRYSBURG, OH |
VIN pattern | 2FMHK6DT5EBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |