Issue ID | 1621269 |
Internal NHTSA # | 11281980 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FLEX |
Model Year | 2014 |
File date | 14/11/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | While driving, i heard a strange noise coming from the steering column. Once i reached my destination and returned to my car and started it, the power steering assist warning light came on. I began to pull off, the vehicle would not steer, and i had to have my car towed home. The next day i called ford to explained what happened and was told it would cost around $2,000 to fix. I googled it and found out the steering assist had been recalled for that year make and model. I then called the number associated with the recall and keyed in the code related to the make and model. A few moments later, a rep came on the line and asked for my vin. He informed me that there was a recall in 2015 or 16 can't remember the exact year, but unfortunately, the recall was vin specific, and my vehicle was not on that list. I found this news to be very disturbing, dangerous, and irresponsible for ford not to replace or repair this faulty part in all of the 2014 models, not just those with a specific vin. What is it going to take for them to correct this; prayerfully not someone's life? |
Vehicle Mileage at Failure | 96700 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ORANGE PARK, FL |
VIN pattern | 2FMGK5D87EBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |