Issue ID | 1602655 |
Internal NHTSA # | 11256728 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FLEX |
Model Year | 2014 |
File date | 18/09/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | We have a 2014 ford flex with 41,000 miles. My wife was driving two days after getting her oil changed at galpin ford and the power steering went out. She called them and they said turn off the car and wait a minute and it will reset it self. She did that and it worked. Two days later it went out completely so she tried to turn it off and on again that's when the stability light went on and said it needs service. The person at ford telling her how to reset it tells me they have had several complaints about this. They want me to spend over two thousand dollars to replace the steering column!!!!!!! They won't even come get the car to diagnose it. They want me to have it towed or drive it to them. |
Vehicle Mileage at Failure | 41000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SIMI VALLEY, CA |
VIN pattern | 2FMGK5C83EBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |