Issue ID | 1600754 |
Internal NHTSA # | 11255366 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FLEX |
Model Year | 2014 |
File date | 01/06/15 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ford flex. While driving various speeds and making turns, there was an abnormal squeaking noise emerging from the steering wheel. There were no warning indicators illuminated. The vehicle was taken to blueberry ford (241 dublin st, machias, me 04654, (207) 255-4747) who stated that the vehicle was working as designed. The vehicle was taken to darling's ford volkswagen audi (403 hogan rd, bangor, me 04401, (207) 941-1330) who stated that the failure was due to normal wear and tear. The dealer diagnosed that the sway bar, control bar bushing, and steering rack needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and provided case number: cas24223378. No further assistance was provided. The failure mileage was 25,000. |
Vehicle Mileage at Failure | 25000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | MACHIAS, ME |
VIN pattern | 2FMHK6C84EBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 11/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
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Dealer's ZIP code |