Issue ID | 1521145 |
Internal NHTSA # | 11160709 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FLEX |
Model Year | 2014 |
File date | 01/08/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ford flex. The contact stated that there was an electric power steering failure and the steering wheel felt tight. In addition, there was a loss of power steering ability and the check engine warning indicator illuminated. The dealer (team ford, 702-395-5100, located at 5445 drexel road, las vegas, nv 89130) diagnosed that the fuel pump may need to be replaced. Further diagnostic testing concerning an engine and electrical failure associated with the steering was needed. The vehicle was also to be repaired per manufacturer campaign number: 12m02 (sync with myford mylincoln touch warranty extension covering accessory protocol interface module apim). The dealer provided a loaner vehicle and was waiting on the guidelines from the manufacturer to repair the vehicle. The manufacturer was contacted. The vehicle was not repaired. The approximate failure mileage was 74,000. |
Vehicle Mileage at Failure | 74000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | LAS VEGAS, NV |
VIN pattern | 2FMGK5D82EBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 07/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |