Issue ID | 1289600 |
Internal NHTSA # | 10873703 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FLEX |
Model Year | 2014 |
File date | 27/05/16 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | An intermittent electrical connection in the steering gear disables electric power-steering assist while driving, making the vehicle difficult to control. Received a "steering assist fault-service required" warning. This occurred while driving n about 50 mph on i-95 in jarrett, va. On may 27, 2016. Stopped, called roadside assistance. Was told the only option was a tow. Closest dealer already closed for long weekend. Another dealer an hour away suggested cycling car on and off several times. We did and car was ok. Took car to local dealer in hardeeville sc on return home- unable to replicate the problem and said we have to drive car in spite of this safety issue - which appears identical to one that forced the recall of 2011 to 2013 ford flex's. |
Vehicle Mileage at Failure | 68000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BEAUFORT, SC |
VIN pattern | 2FMHK6D86EBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 11/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |