Issue ID | 1180437 |
Internal NHTSA # | 10714216 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FLEX |
Model Year | 2014 |
File date | 10/03/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I was in park in my driveway, which is steep, and the flex rolled after being in park for 2 minutes. My three year old son was in the vehicle so i tried to jump into the vehicle and put my right hand on the brake pedal. The vehicle knocked me out and dragged me down, releasing me at the bottom of the driveway. I woke up to see the vehicle back into the other side of my u-shaped driveway and proceed forward, hopping my neighbor's curb, stopping in their bushes. My son was okay, but i sustained a broken and dislocated right wrist, and multiple road rashes on my feet, knees, right arm, left hand requiring sutures, right side of my face and a laceration in my scalp requiring sutures. These injuries were extremely painful and i lost the use of both hands for one month. At 8 weeks, i still do not have the full use of my left thumb and i require physical therapy on my right wrist as it is still not back to fully functioning. I took the vehicle to a local ford dealer and they could not find anything wrong. I contacted ford with written documentation and photos of my injuries and ford did not even offer any form of sympathy or resolution to the problem. They denied my claim and offered no help! It's impossible to get out of any vehicle on our driveway in any gear other that park. I'm telling the truth and physics are proof enough. Though nothing mechanically defective was found by ford, it happened, period. I was injured but lucky that neither my son nor others were hurt. I did nothing to cause this; it was a failure of the vehicle somehow but ford stated that since they couldn't find the problem, they're denying my claim. |
Vehicle Mileage at Failure | 2700 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | TULSA, OK |
VIN pattern | 2FMGK5D83EBXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | Y |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | 0 |
Date of purchase | 16/06/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |