Issue ID | 1615989 |
Internal NHTSA # | 11278008 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FLEX |
Model Year | 2014 |
File date | 15/02/19 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ford flex. While the vehicle was parked, the engine would crank, but the vehicle would not start without warning. The vehicle was towed to pittsville ford (7155 friendship rd, pittsville, md 21850, (877) 760-5870), but the failure could not be duplicated. Months later, the failure recurred. The vehicle was towed back to the same dealer where the vehicle started up again without incident. When the failure occurred a third time, the contact disconnected the battery cable, waited a few moments, and the vehicle started without incident. When the failure occurred the fourth time, the same battery operation was not successful and the contact had to have the vehicle towed back to the same dealer. The contact associated the failures with nhtsa campaign number: 16v621000 (fuel system, gasoline). The manufacturer was notified of the failures and verified that the vin was not included in the recall and the vehicle was not under warranty. No further assistance was offered. The vehicle had not been repaired. The failure mileage was approximately 50,000. |
Vehicle Mileage at Failure | 50000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | BERLIN, MD |
VIN pattern | 2FMGK5C81EBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |