Issue ID | 1458810 |
Internal NHTSA # | 11083634 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FLEX |
Model Year | 2014 |
File date | 25/11/17 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ford flex. While driving approximately 15 mph, the rear "passenger side door ajar" and the wrench icon "see manual" warning indicators illuminated. Afterwards, the vehicle stalled. The contact exited the vehicle to check the doors, but all the doors were closed. The contact re-entered the vehicle, but it would not restart. The vehicle was towed to carmax (11225 parkside dr., knoxville, tennessee) and then towed to the authorized dealer (ted russell ford lincoln, 9925 parkside dr., knoxville, tennessee) where it was diagnosed that the fuel control module failed and needed replacement. The vehicle was repaired. The contact mentioned the failure first occurred on november 25, 2017. After that failure, the vehicle was towed to the same carmax dealer where it was diagnosed and repaired for the same failure. The manufacturer was not notified of the failures. The approximate failure mileage was 48,224. |
Vehicle Mileage at Failure | 48224 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | KNOXVILLE, TN |
VIN pattern | 2FMGK5C87EBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |