Issue ID | 1370804 |
Internal NHTSA # | 10972327 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FLEX |
Model Year | 2014 |
File date | 05/10/16 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | In mid 2015 passenger rear door light kept coming on every time i drove, with the dash light saying "door ajar" even though the door was closed completely. This caused cabin lights to stay on until reaching 10 mph, making it an extreme safety hazard to drive in reverse in the dark, because you cannot see what is behind you. Also caused battery to run down, door chime rings constantly while driving (every time i apply the brakes) and caused car alarm to go off at any hour, including the middle of the night, causing neighbor complaints. Ford dealership where i purchase the car would do nothing, saying it was not under warranty, so i finally paid to replace the faulty sensor at theodore robbins ford in costa mesa for $413. 40 on 10/5/2016. In january 2017 the same "door ajar" message began appearing for the driver's door, every time i drive it, causing the same problems of dome lights on, obscuring night vision, chimes and car alarm going off. On 4/13/17 the battery, which has already been replaced once, is dead, due to being run down by the faulty door latch. This is a manufacturing defect and i would like to be reimbursed for door latch i replaced on 10/6/16, and for driver's door latch that is now failing, and for a new battery. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WHITTIER, CA |
VIN pattern | 2FMGK5B81EBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 07/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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