2014 Ford FLEX Electrical System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford FLEX 2014 electrical system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford FLEX 2014 electrical system and complaints other owners have filed.
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2014 Ford FLEX Electrical System Problems, Complaints and Defects

 Issue ID1136866
 Internal NHTSA #10661941
 ManufacurerFord Motor Company
 BrandFORD
 ModelFLEX
 Model Year2014
 File date03/12/14
 ComponentELECTRICAL SYSTEM
Product type codeVEHICLE
 Description of the problemMy pregnant wife was putting our 20 month old son in vehicle. She placed her purse with the keyless entry fob into car and closed the rear passenger door. She found the vehicle now entirely locked at all doors and would not open despite the key fob being inside the vehicle. It is below freezing outside and our son is now locked into the car and getting colder. My wife called me. I had her call 911. I called ford roadside assistance and explained the emergency we had. Ford roadside assistance said there is nothing they could do and suggested i call sync. I then called sync and they told me there's nothing they can do and to call roadside assistance. I called roadside assistance back and they were even more rude this time and told me there's nothing that can be done. I explained to each contact there was a toddler locked in a vehicle. We finally called the ford dealership and they simply gave us a 5 digit code to enter into the keypad on the vehicle after verifying some information. I find this extremely troubling and concerning ford roadside assistance and ford sync did not have the knowledge to direct us or an ability to provide the manufacturer assigned 5 digit keypad code for entering the vehicle. Not to mention they were not concerned with the severity of the situation one bit. The outcome of this issue could have resulted quite worse than it did. An investigation needs to be performed on procedures ford roadside assistance and ford sync employees are to follow in life threatening situations involving women and children with their vehicles, specifically when infants/toddlers and children are locked inside ford vehicles. At this point we can only assume the vehicle has an electrical problem which resulted in all doors and hatches locking while the keyless fob was inside the vehicle. *js
 Vehicle Mileage at Failure7000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateLINDEN, MI
VIN pattern 2FMHK6D83EBXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/10/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train typeAWD
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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