2011 Ford F-350 Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

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2011 Ford F-350 Fuel Propulsion System Problems, Complaints and Defects

 Issue ID1088098
 Internal NHTSA #10611026
 ManufacurerFord Motor Company
 Model Year2011
 File date03/07/14
Product type codeVEHICLE
 Description of the problemStopped at bp gas station in pocahantas, il for diesel. Pump handle and button were green. Apparently was 85 octane gasoline. Drove approximately 7 miles east on i-70 when unleaded fuel hit the fuel injectors and lost power while hauling a 3,300 lb camper and 21' fiberglass boat with tandem axle while in the #2 (high-speed) lane attempting to pass a slower vehicle at approximately 70 mph. Lost all power, check engine light came on and signaled immediately for right turn, and pulled to the side of the highway. Called three ford dealerships in the local area and two said they couldn't even look at it for a week. Paid additional towing to have it towed to schmidt ford, salem, il and it sat until monday before i was called and told it would cost me $8,500 estimate to replace the entire fuel system (injectors, fuel rails, high and low pressure pump, tank, and fuel filter). Service rep told me if i didn't do the repairs they would have to notify ford of the warranty violation against ford's job-aid for this continued problem. I researched the issue on multiple forums and discovered there is a de-lamination issue occurring with the fuel tanks that is causing high pressure pump failures. Since i didn't drive it for a prolonged period i instructed the service tech to drain the entire system including the return line, to which they told me that would require dropping the tank, and i told them to drop the tank, empty it of all contents, inspect for delamination, change the fuel filter, and put fresh diesel fuel into it and run it and call me back. They did not call me back and when i called 5 minutes before close of business on tuesday they said it's fixed and running fine. I had to ask how much the bill was and was told it was $640 (approx). Returned to the dealership on thursday (10 july 14) and picked up the vehicle, paid the bill and returned home (896 miles).
 Vehicle Mileage at Failure69750
Number of Occurences1
Source of the issueNHTSA WEB SITE
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase29/06/22
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders8
Drive train type
Transmission type
 Vehicle speed75
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.



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