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2011 Ford F-350 Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1088098
Internal NHTSA #	10611026
Manufacurer	Ford Motor Company
Brand	FORD
Model	F-350
Model Year	2011
File date	03/07/14
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	Stopped at bp gas station in pocahantas, il for diesel. Pump handle and button were green. Apparently was 85 octane gasoline. Drove approximately 7 miles east on i-70 when unleaded fuel hit the fuel injectors and lost power while hauling a 3,300 lb camper and 21' fiberglass boat with tandem axle while in the #2 (high-speed) lane attempting to pass a slower vehicle at approximately 70 mph. Lost all power, check engine light came on and signaled immediately for right turn, and pulled to the side of the highway. Called three ford dealerships in the local area and two said they couldn't even look at it for a week. Paid additional towing to have it towed to schmidt ford, salem, il and it sat until monday before i was called and told it would cost me $8,500 estimate to replace the entire fuel system (injectors, fuel rails, high and low pressure pump, tank, and fuel filter). Service rep told me if i didn't do the repairs they would have to notify ford of the warranty violation against ford's job-aid for this continued problem. I researched the issue on multiple forums and discovered there is a de-lamination issue occurring with the fuel tanks that is causing high pressure pump failures. Since i didn't drive it for a prolonged period i instructed the service tech to drain the entire system including the return line, to which they told me that would require dropping the tank, and i told them to drop the tank, empty it of all contents, inspect for delamination, change the fuel filter, and put fresh diesel fuel into it and run it and call me back. They did not call me back and when i called 5 minutes before close of business on tuesday they said it's fixed and running fine. I had to ask how much the bill was and was told it was $640 (approx). Returned to the dealership on thursday (10 july 14) and picked up the vehicle, paid the bill and returned home (896 miles).
Vehicle Mileage at Failure	69750
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	COLORADO SPRINGS, CO
VIN pattern	1FT8W3BT0BEXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/22
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type
Transmission type
Vehicle speed	75
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN numbers:

JHLRD788X3C018364 VXKUPHNKSN4226479 YV1L5AUZ6N1960402 W0L0TGF7532296979 JYARJ04E21A018209 WDB2112701A736062 WVGZZZ5NZJW846616 TMBAE63T0E9056411 WF0SXXGBWSCC04150 WAUZZZ8EX4A086190 VF7NCBHZMGY514367 U5YHN816AJL259484

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2011 Ford F-350 Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2011 Ford F-350 Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?