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2012 Ford F-350 SUPER DUTY Engine Problems, Complaints and Defects

Issue ID	1161659
Internal NHTSA #	10690827
Manufacurer	Versalift East, LLC
Brand	FORD
Model	F-350 SUPER DUTY
Model Year	2012
File date	23/02/15
Component	ENGINE
Product type code	VEHICLE
Description of the problem	Purchased truck new in june 2012. About a month ago i could smell anti freeze when i'd turn the vehicle off. Couldn't identify a noticeable leak upon visual inspection. Fluid level seemed to stay full. Decided i better get it to a dealer to check out. I happened to get a call from my local dealer regarding a factory recall on my vehicle. Mentioned to them the issue with the anti freeze during that call. I scheduled and appointment to have the recall work done and a coolant check (along with some other scheduled maintenance work). They couldn't get my truck in their shop for over 2 weeks from the date of the call due to their shop being busy so we scheduled an appointment for 2/23/15 @ 8 am. I dropped off my vehicle and asked them to check the cooling system, perform some other maintenance (i. E. Fuel filter replacement) and do the recall work. I got a call about 2 hours later informing me my primary radiator was leaking which they found performing a $50. 00 "pressure test". The service adviser informed me the radiator would have to be replaced and that i would have to pay for this work out of pocket due to the vehicle being out of the 3 year/36,000 mile bumper to bumper warranty. My truck had 36,265 miles on it at that time! Obviously if i'd had the vehicle inspected within that 2 week window where they couldn't get an appointment scheduled i would have still been under warranty. They told me "tough luck". I called ford customer service and they contacted the dealer and dropped the price to $650 out of pocket to me. That still doesn't satisfy me that they knowingly have many issues with the radiators in these vehicles and won't stand up and do the right thing with warranty. This is a major safety issue in the area i live in (montana). We drive hundreds of miles between cities and i feel ford placed me in a dangerous situation not informing me of this factory defect.
Vehicle Mileage at Failure	36265
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	GREAT FALLS, MT
VIN pattern	1FT8W3BT3CEXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	08/07/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1G1YY0786F5131218 SN1AZ2MH2JN190745 WAUZZZF22PN024286 WVWZZZ3CZGE225223 VF7RW5FN8CL517178 SALWR2EF7GA544243 JM3KFBCM6N0629150 JY4AM01YX4C051540 4AGAU14197C041748 5TDZK3DC9BS108091 VSSZZZ5FZKR120535 4T1BF1FK9GU567747

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2012 Ford F-350 SUPER DUTY Engine Problems, Complaints and Defects, Recalls and Failures

2012 Ford F-350 SUPER DUTY Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?