Issue ID | 1025896 |
Internal NHTSA # | 10554360 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | F-350 SD |
Model Year | 2012 |
File date | 26/11/13 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 ford f-350 sd. The contact stated that while traveling 50 mph, the vehicle traveled over a road bump and the front end shook violently. The contact was able to drive the vehicle to a local dealer for a diagnostic test. The dealer stated that the vehicle needed the upper ball joints replaced. The contact then took the vehicle to a local mechanic for a second opinion. The mechanic stated that the new track bar and steering damper needed to be replaced. The vehicle was repaired. The failure mileage was 35,000. Updated 1/7/14*cn the consumer stated he took the vehicle to the dealer, because he was experiencing a violent shake in the steering and there was a noise coming from the steering linkage. The dealer explained to the consumer, the front suspension had been modified and the shake was due to a 2 inch lift, which had given the truck too much negative caster, and if he wanted it corrected, two new ball joints adjuster would need to be installed a t a cost of 4500. The consumer declined the repairs, as he did not believed that casters caused violent shakes. Updated 01/15/14 |
Vehicle Mileage at Failure | 35000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | BERLIN, MD |
VIN pattern | 1FT8W3BT1CEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 20/08/22 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | PITTSVILLE FORD |
Dealer's telephone number | |
Dealer's city | PITTSVILLE |
Dealer's state code | MD |
Dealer's ZIP code |