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2011 Ford F-150 Steering Problems, Complaints and Defects

Issue ID	1033832
Internal NHTSA #	10560223
Manufacurer	Ford Motor Company
Brand	FORD
Model	F-150
Model Year	2011
File date	05/06/13
Component	STEERING
Product type code	VEHICLE
Description of the problem	While driving with a 5,500 pound camp trailer in tow the vehicle developed significant vibration and feed back from the road. The problem came about after approximately 20k miles on the truck. I would notice it primarily over joints in the road and any road imperfections also notice it and hear a clunking when off road on dirt roads. The clunking is intermittant but is there. It feels as if there is a loose component in the steering assembly which then can be felt in the steering wheel. I can notice both with trailer and without more when temperatures are higher such as 80 degrees or more. Not so much when cold but i am still able to get road feedback in the steering wheel at lower temps just not as bad. You can especially notice the vibration/feedback in colder temps if holding the steering wheel at its lowest point (bottom of wheel) while driving. I took the vehicle to the dealer several times and they allege they could not duplicate the problem. I have taken the vehicle back now 4 separate times and on the last time i showed the service adviser how i can grasp the steering shaft in the engine compartment and manually by hand turn the shaft back and forth as if in a steering motion and you can hear a loud clicking noise coming from somewhere either in the rack unit itself or the steering shafts. I am not sure where the noise is actually coming from but clearly in the steering assembly somewhere. I have great concern over safety and have now read many similar complaints including complete steering failure. Sounds like ford does not exactly know how to go about repairs and so reluctant to replace any parts in case that does not fix issue. I understand that theory but wish they would at least try something for safety. If there is not a safety issue it is still an eerie feeling driving a truck at highway speed with looseness and vibration in the steering assembly.
Vehicle Mileage at Failure	20000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	MORRISON, CO
VIN pattern	1FTFX1EF0BFXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	17/06/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WAUZZZ4A7SN038996 WAUZZZFZ0RP009872 3JB8NAU28SE000931 1G1YY36UX75121700 VNKKL18370A069290 2T2BZMCA5HC070617 KMHLC81UBEU091885 ZAPC1600000008130 JM7DM2W7AT0312970 WV1ZZZ2KZ5X008381 TMBAB63T3B9062109 AHTJA3GS000226892

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2011 Ford F-150 Steering Problems, Complaints and Defects, Recalls and Failures

2011 Ford F-150 Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?