Issue ID | 653469 |
Internal NHTSA # | 10210219 |
Manufacurer | FORD MOTOR COMPANY |
Brand | FORD |
Model | F-150 |
Model Year | 2001 |
File date | 05/08/07 |
Component | VEHICLE SPEED CONTROL:CRUISE CONTROL |
Product type code | VEHICLE |
Description of the problem | My 2001 ford f-150 caught on fire around 2:30 a. M. On august 5,2007 it was parked in my drive way and it had not been moved that entire day . We had the police come and make a report along with the firefighters and they told us that the cause had been the deactivation switch of the cruise control that made the truck get on fire. We have those reports so we contacted our insurance they told us that even though we had full coverage the insurance did not cover the damage that was caused. So they recommended us to talk to ford to see what they could do for us. But when we contacted them they took our information. They requested pictures and the reports that had been made we faxed them to carmen from the ford consumer affairs department. But we never received anything back from them that is when we sent them a letter notifying them how disappointed we where. The next day carmen contacted my daughter elisa rodriguez and told her that they still hadn't been able to do anything for us but that she would let us know. As the days passed we would not receive anything from ford so we would call them over and over again but now they not only didn't give us information but they would not return our calls we left various messages. But there was no answer . Until one day my daughter called and carmen finally answered and told us that they could not do anything for us because the vehicle had been to badly burned in order to see what had caused it to get on fire. But ford never sent anyone to make investigations or a report they just didn't even try to help us in anything they just assumed everything they said . |
Vehicle Mileage at Failure | 90000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ESCONDIDO, CA |
VIN pattern | 1FTRW07W11KXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | Y |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 16/09/00 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | RWD |
Transmission type | AUTO |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | FIESTA FORD INC. |
Dealer's telephone number | 760-772-8000 |
Dealer's city | INDIO |
Dealer's state code | CA |
Dealer's ZIP code | 92203 |