Issue ID | 1541077 |
Internal NHTSA # | 11182372 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2016 |
File date | 01/02/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2016 ford explorer. While driving approximately 20 mph, the steering lost power and the power steering, brake assist, and other unknown indicators illuminated. The contact managed to drive the vehicle to his residence where the steering wheel locked. The vehicle was towed to quirk ford of augusta (207-560-1371, located at 7 water st, hallowell, me 04347) where it was diagnosed that the electronic power assist steering system needed to be replaced. The manufacturer was made aware of the failure and stated that the failure was not covered by the warranty. The failure was repaired at the contact's expense. The failure mileage was approximately 43,000. |
Vehicle Mileage at Failure | 43000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | WINSLOW, ME |
VIN pattern | 1FM5K8DHXGGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 10/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |