This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford EXPLORER 2004 structure body hatchback liftgate hinge and a. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford EXPLORER 2004 structure body hatchback liftgate hinge and a and complaints other owners have filed.

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2004 Ford EXPLORER Structure Body Hatchback Liftgate Hinge And A Problems, Complaints and Defects

Issue ID	634252
Internal NHTSA #	10194205
Manufacurer	FORD MOTOR COMPANY
Brand	FORD
Model	EXPLORER
Model Year	2004
File date	04/06/07
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND A
Product type code	VEHICLE
Description of the problem	On june 4 2007, i opened the hatch on my 2004 ford explorer xlt. When i shut the hatch, the whole assembly fell and the glass hatch shattered showering me and the explorer and the garage with thousands of shards. I sustained some small cuts on my face. I was lucky that my son was already in the carseat and not outside by the suvlike he usually does. Otherwise he would have been hurt by the thousands of glass shards. Later, i noted that the hinge on which the hatch was suspended, the one side broke off causing the whole hatch assembly to fall and the glass to shatter. I was also lucky i was wearing my sunglasses(which broke). I noticed that the metal part on which the hatch was hung was put on cockeyed which probably caused the problem. Hatches are meant to be opened and closed and the whole hatch assembly is not supposed to fall down on simply closing the hatch. I e mailed ford and told them about the defect but they were less than helpful. My suv is still in the shop. I took it to a ford dealer. I have pictures of the damage and the glass shards which went over the explorer all the way to the front windshield.
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	CORNING, NY
VIN pattern	1FMDU73WX4ZXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	1
No. of fatalities
Date of purchase	22/10/04
Was original owner?	N
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	8
Drive train type	AWD
Transmission type	AUTO
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	SIMMONS ROCKWELL
Dealer's telephone number	607-796-5555
Dealer's city	BIG FLATS
Dealer's state code	NY
Dealer's ZIP code	14814

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KM8SRDHF9EU047635 3C6RR7LT2HG511235 1FTPW14V59FA89180 W0L0TGF75Y2043305 3GSCL53798S619358 WDD2120471A717147 2T3WFREV8FW133434 WVGAV7AX9HK025081 ML32F3FJ4LHF01459 TMAD281UMDJ051074 2T3BFREV2HW599720 WDB2102611B067066

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2004 Ford EXPLORER Structure Body Hatchback Liftgate Hinge And A Problems, Complaints and Defects, Recalls and Failures

2004 Ford EXPLORER Structure Body Hatchback Liftgate Hinge And A Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?