Issue ID | 1580545 |
Internal NHTSA # | 11230643 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPEDITION |
Model Year | 2015 |
File date | 29/04/19 |
Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 ford expedition. The contact stated that there was corrosion on the liftgate of the vehicle. The contact took the vehicle to malloy ford of winchester (1911 valley ave, winchester, va 22601, (540) 667-4434) to get the corrosion treated. The dealer stated that they would take pictures and send them to the manufacturer for repair approval. The contact had to take her vehicle to the dealer four separate times because the pictures would get lost due to staff turnover. The manufacturer finally rejected the contact's claim to have the vehicle repaired for free. The contact called the manufacturer and was provided a case number. The manufacturer referred the contact to nhtsa. The failure mileage was 67,000. *bf |
Vehicle Mileage at Failure | 67000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | MARTINSBURG, WV |
VIN pattern | 1FMJU1JT9FEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 12/09/24 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | MILLER JEEP |
Dealer's telephone number | 304-263-8821 |
Dealer's city | MARTINSBURG |
Dealer's state code | WV |
Dealer's ZIP code | 25404 |