2002 Ford EXPEDITION Structure Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford EXPEDITION 2002 structure. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford EXPEDITION 2002 structure and complaints other owners have filed.
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2002 Ford EXPEDITION Structure Problems, Complaints and Defects

 Issue ID578452
 Internal NHTSA #10149860
 ManufacurerFORD MOTOR COMPANY
 BrandFORD
 ModelEXPEDITION
 Model Year2002
 File date24/01/06
 ComponentSTRUCTURE
Product type codeVEHICLE
 Description of the problemMy 2002 ford expedition's windshield wipers and audio system would not function in any position except park. I took the vehicle in on jan. 24 and was told that since the vehicle audio and wiper system functioned properly. I got a call later in the day saying that the vehicle's wipers and audio system displayed the malfucntion that i had described. I was also told that there was severe corrsion around some of the eletrical parts. The service tech suspected a leak but could not tell where the leak was coming from. The dealership replaced the corroded part for the amount of $1065. 70 and released the car to me. On jan. 31, my husband noticed at 5:00 a. M as he was preparing for work that the audio system was blasing and the dash board was lit. He attempeted to start the car, but it wouldn't. He called the dealership at 8:00 a. M to report the problem. A towing company was contacted at this time. At approximately 12 noon, my husband attemted to start the car again. This time it started and my husband drove the vehicle to the dealership. The "service engine" light remained on, and the vehicle drove "rough". On arrival at the dealership, a small fire started under the hood of the vehicle. The starter had burned (according to the service tech). The starter was replaced on feb. 6. The service manager then reported that a leak was detected, and he suspected that it was coming from the top of the windshield (we told them that we replaced the windshield in july because of a small whole from a rock in the road). We paid an additional $335 for the replacement of the starter. We carried the vehicle back to the glass delearship and had them run a "wet" test with my husband as a witness. Water did not enter the vehicle through the windshield. As an extra precaution we had extra sealant placed around the windshield. Upon further investigation, i learned that the wipers may have a malfunction that causes water to enter the dash after rain or snow. Both occurances started after rain. *nm
 Vehicle Mileage at Failure97400
Number of Occurences2
Source of the issueNHTSA WEB SITE
 City and StateSAVANNAH, GA
VIN pattern 1FMRU15W62LXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?Y
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase18/10/01
Was original owner?Y
Anti-lock brakesN
Cruise controlY
Number of cylinders
Drive train type4WD
Transmission typeAUTO
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameJ C LEWIS FORD
 Dealer's telephone number912-925-0234
 Dealer's citySAVANNAH
 Dealer's state codeGA
 Dealer's ZIP code31406
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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