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2002 Ford EXPEDITION Fuel System, Gasoline Storage Tank Assembly Problems, Complaints and Defects

Issue ID	388204
Internal NHTSA #	768747
Manufacurer	Ford Motor Company
Brand	FORD
Model	EXPEDITION
Model Year	2002
File date	26/09/02
Component	FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Product type code	VEHICLE
Description of the problem	I just purchased a new 2002 ford expedition from a local dealer and have just returned it for service. My problem is two-fold: first, the gas gauge registers on full for the first 200 or so miles and then works its way relatively quickly to the half full mark, where it there is only 3 or 4 gallons of gas left in the tank (ford claims it holds 26 gallons). Secondly, trying to fill the tank with gas, as you would any other vehicle, is very frustrating and time consuming. Two or more vehicles will fuel up and leave before i can complete the task. When having an estimated 4 gallons left in the tank, upon refueling, the pump will stop between 11 and 12 gallons, and accept another 10 to 12 more gallons at 4 to 6 tenths at a time,. But get this, the tank will show full with only 12 gallons in it!! The selling/servicing dealer says this is normal. I say that's wrong, and it's unsafe. You never know when it's going to run out, or know how far you can really go on a tank. (no idea if the tank was really full) how about the extra exposure to the gasoline fumes the epa is trying to limit us to and keep out of the environment. It goes without saying that fuel gages have been around for a long time as well as fuel tanks. Not knowing when or where a vehicle (new vehicle) is going to run out of fuel is dangerous for not only the driver but also other drivers. The fuel tank filling problem is inexcusable. These vehicles should be recalled and corrected by ford. Thank you for your help and support. Dt
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	MARIETTA, GA
VIN pattern	1FMRU15W02LXXXXXX
Was vehicle invloved in a crash?
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	01/09/02
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders
Drive train type	RWD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHE341DBKA565256 TMBEJ6NH6F4524775 5XYK6CDFXRG154584 3N1AB6APXCL658299 5FNRL5H93EB501861 WBA2J3C55JVD48718 4A3AC74H83E187254 1D7HW48KX7S141712 WBANC91060B764419 KMHKN81BFNU005392 1J4FY19S6VP422893 WF0MXXGBWMET48428

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2002 Ford EXPEDITION Fuel System, Gasoline Storage Tank Assembly Problems, Complaints and Defects, Recalls and Failures

2002 Ford EXPEDITION Fuel System, Gasoline Storage Tank Assembly Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?