Issue ID | 657507 |
Internal NHTSA # | 10213535 |
Manufacurer | FORD MOTOR COMPANY |
Brand | FORD |
Model | EXPEDITION |
Model Year | 2002 |
File date | 22/12/07 |
Component | ENGINE AND ENGINE COOLING:ENGINE |
Product type code | VEHICLE |
Description of the problem | On december 22, 2007 while traveling we heard a 'pop' in the engine compartment and then the sound an smell of exhaust escaping the engine. When taken to bob tomas ford in mckinney texas i was told the the #3 sparl plug had been ejected from the engine head which had stripped the threads. I was then told that this has been an ongoing problem but that ford has not issued a recall and was not providing any financial assistance for those customers who were no longer covered by a warranty. My vehicle had 97,433 miles when this problem occurred. The total repair bill was $3375. 20 to replace the right head. I requested assistance from ford after pointing out that the maintance schedule that came with the vehicle did not require a check of the spark plugs until the vehicle had reached 100,000 miles. Ford stated they would not assist in any way.*cn |
Vehicle Mileage at Failure | 97433 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PRINCETON, TX |
VIN pattern | 1FMPU18L42LXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 22/10/01 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | AUTO |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | BOB TOMAS FORD |
Dealer's telephone number | 214-544-5000 |
Dealer's city | MCKINNEY |
Dealer's state code | TX |
Dealer's ZIP code | 75069 |