Issue ID | 581683 |
Internal NHTSA # | 10152328 |
Manufacurer | FORD MOTOR COMPANY |
Brand | FORD |
Model | EXPEDITION |
Model Year | 2002 |
File date | 16/09/05 |
Component | ENGINE AND ENGINE COOLING:ENGINE |
Product type code | VEHICLE |
Description of the problem | On sept. 16th, 2005, as i was driving in my ford 2002 expedition, my engine blew a spark-plug out of the engine which caused me to swerve out of my lane and loose all power on the highway. It was a very dangerous experience for me and my family and other drivers around me. I have since learned that ford is aware of this obvious manufacturing defect and has done nothing to prevent this from happening and does not stand behind its product. The attached letter was sent to ford motor company. I purchased a 2002 ford expedition brand new from syosset ford on long island. After four years and 62 thousand miles, i was told by tower ford of great neck that i blew a spark-plug out of the engine head. They requested that i change the entire engine since there maybe cylinder damage, and also i would now have a new warranty for my engine. Before spending $5,253. 34, i looked into the problem with other customers on the national highway traffic and safety administration and found out that other purchasers of this engine have had the same problem and ford has done nothing to compensate them or fixed the engines problems. They know this is a problem in this particular engine and continue to use it, even though, ford states that no tune-up is need on this engine for 100,000 miles. It is obvious that this is a manufacturer |
Vehicle Mileage at Failure | 62000 |
Number of Occurences | 3 |
Source of the issue | NHTSA WEB SITE |
City and State | WHITESTONE, NY |
VIN pattern | 1FMFU18L92LXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 06/09/01 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | AUTO |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | TOWER FORD |
Dealer's telephone number | 516-466-6400 |
Dealer's city | GREAT NECK |
Dealer's state code | NY |
Dealer's ZIP code | 11021 |