Issue ID | 649149 |
Internal NHTSA # | 10206789 |
Manufacurer | FORD MOTOR COMPANY |
Brand | FORD |
Model | EXPEDITION |
Model Year | 2002 |
File date | 03/07/07 |
Component | ELECTRICAL SYSTEM:IGNITION |
Product type code | VEHICLE |
Description of the problem | On 7/3/2007 i heard a loud banging sound and smelled gas coming from under my engine. When i had it towed to sioux falls ford, they said a spark plug had blown out. When i asked if that was a factory defect, i was told that the plug may have been put in incorrectly. I have never had the spark plugs replaced, so i knew it was a factory plug, but the technician said that they had no way of knowing that. I spent $800 to have the it re-thread. 4 weeks later, a different spark plug did the same thing. At that time, they told me that they would check all of the spark plugs to ensure that they were tight. 4 weeks after that, the ignition coil needed to be replaced in that plug and the plug needed to be replaced. They claimed that their repairs had not caused this, but i feel like i have been getting the run-around on all of this simply because i am a woman. |
Vehicle Mileage at Failure | 84500 |
Number of Occurences | 2 |
Source of the issue | NHTSA WEB SITE |
City and State | SIOUX FALLS, SD |
VIN pattern | 1FMFU16L62LXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/02/03 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | AWD |
Transmission type | AUTO |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | SIOUX FALLS FORD |
Dealer's telephone number | 605-361-0361 |
Dealer's city | SIOUX FALLS |
Dealer's state code | SD |
Dealer's ZIP code | 57106 |