Issue ID | 1393714 |
Internal NHTSA # | 11006714 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2017 |
File date | 26/06/17 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 ford escape. While the vehicle was at a complete stop, a warning bell chimed and a "shift to "p" restart engine manually" message displayed intermittently. The contact was able to shift the vehicle into the park position and restart the engine manually. The vehicle was taken to the local dealer (battlefield ford, 8820 centerville rd, manassas, va, 20110), but they were unable to duplicate the failure. The manufacturer was made aware of the failure and provided case number: [xxx]. The manufacturer stated that they were aware of the failure and advised that once the vehicle was started, to turn the auto switch off. The manufacturer also advised the contact that she could get a second opinion because no further assistance would be offered. The failure mileage was approximately 10,000. Updated 09/27/17*lj information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 10000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | MANASSAS, VA |
VIN pattern | 1FMCU9GDXHUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 25/07/16 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | Y |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | BATTLEFIELD FORD |
Dealer's telephone number | 703-368-3702 |
Dealer's city | MANASSAS |
Dealer's state code | VA |
Dealer's ZIP code | 20110 |