Issue ID | 1356901 |
Internal NHTSA # | 10955184 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2013 |
File date | 08/02/17 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I was driving back from seattle to olympia on feb 8, 2017. It was around 40 degrees and rainy on and off all day. As i was making it into tacoma, i suddenly heard a huge boom, like an explosion or shot gun sound which made me panic. Then all of a sudden i was covered in glass. I looked around trying to figure out what had happened while still on the highway travelling 55 mph. There were and on ramp and off ramp near by so cars are passing me; making it difficult to exit. I was terrified of getting hit. I looked up and saw it was the sunroof missing a whole bunch of class. So my first instinct was closing the cover to protect my daughter in the backseat. The moment i got it closed, more glass flew down and hit the cover. I sighed in relief. Eventually i got off the highway and parked. I instantly ran back to my daughter (8 months old) to see if she was ok and she only had a tiny scratch. I had a bunch of scratches all over my hands. I then took a picture of the damage and in a panic called my husband who advised me to go to the ford dealership in olympia. I waited for about 1/2 hour to settle down but was still in shock the whole drive. Ford wouldn't help me since i was out of the warranty period and was sent to their glass people. I filed a claim with my insurance and the vehicle was eventually fixed. |
Vehicle Mileage at Failure | 59000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LACEY, WA |
VIN pattern | 1FMCU9J96DUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 20/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |