Issue ID | 1016032 |
Internal NHTSA # | 10547396 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2008 |
File date | 02/02/09 |
Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
Product type code | VEHICLE |
Description of the problem | Starting at around 15,000 miles my window regulator/motor broke in my 2008 ford escape. Currently in october of 2013 i have replaced all of the window regulators/motors (4 total) in my car. The windows broke at around 15,000 miles, 30,000 miles, 60,000 miles and now at 85,000 miles. When speaking with my ford service advisor he has stated that this is a huge issue with the ford escapes and continues to say that is really should be a recall for this make/model. The last window broke when i was driving and sounded like a gun was fired at me and my drivers side window dropped, causing me to swerve in traffic. This is a major safety concern and should be a recall. As stated all 4 of my windows have now been replaced and they cost about $380 per window to replace. Ford customer care has been unresponsive to this issue and they should be held accountable for the lack of safety of the window motors/regulators which creates an unsafe environment for the driver and all passengers in this ford model. I would strongly encourage nhtsa to review this claim seriously and recall this part, as ford is creating an unsafe environment for all individuals driving this car. |
Vehicle Mileage at Failure | 15000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PHOENIX, AZ |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 13/06/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
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Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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