Issue ID | 1690590 |
Internal NHTSA # | 11355328 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2019 |
File date | 29/06/20 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | Purchased a rental turn-in 6/29/20 from ford dealer with 21,715 miles on it. Within 3 weeks i returned to dealer explaining windshield had a very bad distortion which extended from the left side of rear view mirror down into the field of vision while driving. This distortion is visible while vehicle is stationary or in motion. Photos submitted to ford for warranty claim & was denied. Called ford myself this week & was told there is no warranty program that covers this issue .. The 3 year 36k miles bumper to bumper does not cover this issue. Vehicle owner gets to pay for a manufacturer's defect. Back window also has distortion but not to the extent of the front. |
Vehicle Mileage at Failure | 21800 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MOHAWK, NY |
VIN pattern | 2FMPK4K91KBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 20/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |