2019 Ford EDGE Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford EDGE 2019 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford EDGE 2019 unknown or other and complaints other owners have filed.
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2019 Ford EDGE Unknown Or Other Problems, Complaints and Defects

 Issue ID1616595
 Internal NHTSA #11278437
 ManufacurerFord Motor Company
 BrandFORD
 ModelEDGE
 Model Year2019
 File date13/10/19
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemI bought a brand new 2019 ford edge titanium on july 31, 2019, i have enjoyed the car right up to the moment on october 13, 2019 at approx. 3:30p. M. When my sun/moon roof exploded as i was driving on the highway at 55mph with my adult daughter in the car. I too had the shade closed so we weren't showered in glass. I was so shocked and it took a bit for us to realize what had happened just in time to see a large piece of the glass fly off the top of my car into the air behind me. Thank goodness there were no cars directly behind me. I am more than disappointed in ford as they are not stepping up on this issue, but rather stated that "something must have hit the sun/moon roof and weakened the glass so it is not an issue that they are responsible for. I know nothing hit the glass and given that it has less then 5000 miles on it, it feels very much like a manufacturer defect problem. After seeing multiple complaints i am even more convinced that ford should be taking responsibility for this. This was the second car i bought from ford, the first was a 2014 escape titanium (no sun/moon roof) but i had to have the transmission worked on 3 times and the engine once in the first year. I submitted a complaint to ford on that and was politely brushed off. Yet i gave them a second chance because i really like the edge and thought surely it couldn't happen again. Although the issues aren't the same it is very unsettling to be having any issue with my new car. I now feel like i am stuck with a car for the next 6 years that i can't trust. Every time i drive it i'm wondering if it is going to happen again or will it be something else. How many sun/moon roof explosions with potential risk to the people in the car and in the vicinity of the car before ford takes responsibility for this issue. My opinion of ford and my local dealership have diminished significantly. .
 Vehicle Mileage at Failure4300
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateSPRINGFIELD, OR
VIN pattern 2FMPK4K90KBXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase16/09/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed55
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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