Issue ID | 1590868 |
Internal NHTSA # | 11242989 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2019 |
File date | 10/07/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | While my mom(who is 82 and it is her car) and i were trying to get items out of her hatch area one of us somehow activated the hands free liftgate. First i heard the chime sound and wondered why it was chiming, then the gate started to come down. I simultaneously tried to push or hold it up as i was pushing my mom out of the way. We both got clear of it, but it completely shut. There needs to be some sensor or something that activates when it feels and object in its path. My mom now will not use her hatch on her brand new 2019 ford edge. She had a friend get 26 stiches in her head when her hatch came down on her. |
Vehicle Mileage at Failure | 500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NEW BALTIMORE, MI |
VIN pattern | 2FMPK4J93KBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 16/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |