Issue ID | 1605083 |
Internal NHTSA # | 11258599 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2019 |
File date | 03/09/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Lost steering while parallel parking on a busy street with numerous warning lights appearing on dash, including steering fault. This occurred at 9000 miles after only 6 months of driving this brand-new car. Car had to be towed through my aaa membership to saybrook ford otherwise the free ford customer assistance would have towed it to the nearest dealership & i expected to be treated better at the dealer where i bought it. The car was in the shop for a week while they tried to diagnose the problem which the mechanic said occurred in a tight turning radius. The guidance the dealer received from ford was to replace the steering harness. The car is now driveable but i no longer feel safe and don't trust the car. The regional sales manager we contacted refused to let us out of the lease-to-buy option on advise of counsel. If i experience any similar issues i plan to invoke the lemon law under the state of ct since steering is a core safety component. This problem was ultimately electrical in nature similar to other ford model years that have already gone through recall so i am afraid this is a continuation of a long-standing problem for some ford cars. This car is a tank without steering, so it is very dangerous. Buyer beware! |
Vehicle Mileage at Failure | 9000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HIGGANUM, CT |
VIN pattern | 2FMPK4K9XKBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 16/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |