Issue ID | 1715817 |
Internal NHTSA # | 11386848 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2019 |
File date | 08/12/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | While driving at approx. 10 mph through a parking lot, my vehicle ignition turned off for no explainable reason. Additionally, the instrument cluster went completely dark (no power). I did note that the center auxiliary display remained lit. Once the vehicle coasted to a stop, i attempted to restart the vehicle, at which time it did start, however it was in limp mode. I drove it home (1. 5 miles) and turned it off. When i went to take it to the dealer the next morning, the vehicle started and operated normally. The ford dealer (el cajon ford) had the vehicle for 3 days, and was unable to identify the issue (no dtcs code). I was able to locate the examples of identical issues online, within a number of owner blogs. When contacting ford, i was told there was nothing they could do, because they were not able to identify the problem. I am concerned that someone will not be in a safe place when this issue happens, and could potentially suffer injury or death. This vehicle has a manufacturing issue for which the manufacturer is unable to diagnose and resolve. |
Vehicle Mileage at Failure | 16694 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | EL CAJON, CA |
VIN pattern | 2FMPK3K98KBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 20/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |