Issue ID | 1403800 |
Internal NHTSA # | 11020143 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2017 |
File date | 28/08/17 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | The sun visor on the passenger side fell out of the headliner on the mounting side the first time we put it down--it hung down about two inches. Today under rapid acceleration the other side came out of it;s clip fastener and the whole unit fell down about ten inches in front of my wife face. It also appears that the drivers side visor had already been repaired as there are dirty smudges on the underside of the visor. There was also an edge--2017--on the showroom floor that had the drivers side visor hanging down a couple of inches due to a faulty fastener.. We saw a total of three edge's including the one we purchased and three of the six visors had the same issue. Ifs a drivers side visor came down the way our passenger side visor did today there is a very good chance of it creating an accident. I am finally having mine repaired tomorrow after waiting two weeks. I have spoken with two service departments who checked service bulletins and they said there had been no reported issues but obviously there is. Also spoke with ford motor company customer service and got the same story. I have pictures but due to being incompetent with using a computer and iphone i cannot get the pictures to this document. If you send me an email i can attach the photos to a reply. |
Vehicle Mileage at Failure | 1200 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TOPSFIELD, MA |
VIN pattern | 2FMPK4J90HBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 03/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |