2017 Ford EDGE Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford EDGE 2017 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford EDGE 2017 unknown or other and complaints other owners have filed.
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2017 Ford EDGE Unknown Or Other Problems, Complaints and Defects

 Issue ID1662574
 Internal NHTSA #11325609
 ManufacurerFord Motor Company
 BrandFORD
 ModelEDGE
 Model Year2017
 File date05/05/20
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemI purchased a 2017 ford edge, in 2017, which ran fine at first. A year in, the car would run rough, and twice bogged down and turned off. Started again, replaced battery with under 2yrs of use and kept working. Fast forward two years, a few weeks ago, while driving home from work, i began to see performance issues and suddenly white smoke coming out the exhaust. No leaking was evident, and i never got a warning on my dash about temp or coolant or anything of the like. Took it to ford, where i bought it, and after explaining the nhtsa customer satisfaction program, two of the associates reacted completely oblivious to what even nhtsa stood for or the issue, which btw seems to be reported over 10 times on the nhtsa site. Nevertheless, they suggested a new battery, spark plugs/wires, and then offered to take a look at the vehicle for a few days charging $125 for the "diagnostic", to which i refused. They then gave it a once-over, and found coolant in the engine, [milky oil] which indicates water seeping into the engine and would most likely require a cylinder head at the very least. They offered to give me a rental, for which they stated "i wouldn't have to pay" outside of the $50 liability fee, which is refundable upon ford's hq/credit team got back to them. If they saw that this was not a "recall" type item, i would have to pay for the rental as well as the cost of repairs, which ball-parked around $4500-$5000. Clearly, this is unacceptable, for a 3yr old car with under 66k miles to have this problem. Filing a complaint with nhtsa in the hopes of finding some semblance of justice.
 Vehicle Mileage at Failure6400
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateTAMPA, FL
VIN pattern 2FMPK3G97HBXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase06/12/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders4
Drive train typeFWD
Transmission type
 Vehicle speed40
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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