Issue ID | 1426728 |
Internal NHTSA # | 11047898 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2017 |
File date | 15/07/17 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | 7/15/17 at 867 miles while reversing down my drive my edge engine stopped. I contacted the dealer after it stopped twice more driving forward. Towed for safety. The vehicle was at the dealer about a week. They were able to reproduce but not determine cause. They did contact ford hotline for assist. They put on my invoice bad pin fitments. They were not sure it was fixed and turned it over to me. Saturday 10/21/17 driving 55mph on 2 lane highway when edge came to unexpected halt causing me and my passenger to lurch forward being held by seat belts. The left side of the dash showed one fault code after another. Orange warning lights lit up. I coasted off the highway onto a driveway. After restarted vehicle and it had none of warnings. Drove okay. Monday called dealer service who got me in tuesday. Service stated they had cold codes but no hard faults/codes so the vehicle needed to be driven to get it to act up again. I was not to restart the engine next time it happened. I was very unhappy taking a vehicle that could stop anywhere at any time. Is safety a real concern or not? 10/30/2017 was reversing out of parking spot and edge engine stalled. Start button flashing and left side of dash had fault code again. Called dealer service so could get try to get hard codes but they technician just said to just start it, same problem as before. 11/2/17 reversing down driveway when edge stopped and dash went crazy. One fault code after another came up on left side of dash. Engine start button flashing and lots of orange warning lights on. Videoed dash. Edge towed for safety per dealer. Service had edge 6 days finding some communication issues with/to power train but no definite cause. They contacted ford who said put in new powertrain control module. Edge returned to me hoping this was needed repair. |
Vehicle Mileage at Failure | 867 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MINNEOTA, MN |
VIN pattern | 2FMPK4K95HBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 03/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |