Issue ID | 1600289 |
Internal NHTSA # | 11255025 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2017 |
File date | 05/08/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 ford edge. While driving approximately 65 mph, the steering disengaged and the steering wheel became very loose without warning. The contact was able to feel the difference when the steering re-engaged. The contact was concerned about over steering. The vehicle was taken to san leandro ford store (located at 1111 marina blvd, san leandro, ca 94577, (510) 352-2000) to be diagnosed, but the contact was informed that the manufacturer did not allow the service technicians to adjust the steering wheel. The contact was informed that there was some calibration made to the steering wheel. The contact was concerned that the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,999. The vin was not available. |
Vehicle Mileage at Failure | 30999 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | HAYWARD, CA |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 06/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |