Issue ID | 1697601 |
Internal NHTSA # | 11364513 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2017 |
File date | 07/10/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | 2017 edge codes came on for torque converter not locking up took it to the dealership ( green ford of gainesville ga. ) was informed the torque converter and fron pump would need to be replaced. Vehicle has 69,000 miles on it they would not help us with the factory. Said it was out of warranty. We called ford directly and could not get anyone to help us. $3020. 00 for repairs, they will not help in any way. This vehicle has already had to have the engine replaced while under warranty. It will be the last vehicle we will ever buy from ford. This is a sad way to treat a loyal customer on a 3 year old vehicle. If you are out of the warranty period you are out of luck. |
Vehicle Mileage at Failure | 69058 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ALTO, GA |
VIN pattern | 2FMPK3G90HBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 06/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |