2017 Ford EDGE Power Train Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford EDGE 2017 power train. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford EDGE 2017 power train and complaints other owners have filed.
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2017 Ford EDGE Power Train Problems, Complaints and Defects

 Issue ID1597585
 Internal NHTSA #11252977
 ManufacurerFord Motor Company
 BrandFORD
 ModelEDGE
 Model Year2017
 File date09/08/19
 ComponentPOWER TRAIN
Product type codeVEHICLE
 Description of the problemOur 2017 ford edge experienced catastrophic transmission failure while driving - with absolutely no advance warning. The torque converter fell apart and the vehicle went from driving at speed to losing all momentum. If we had been in heavy traffic, someone could have been killed. Ford has identified this issue with 2017 ford edge vehicles. There was a recall in 2017 for this problem for vehicles built during the time period that ours was built, but according to ford, ours was not involved in that recall (nhsta id #18v390000). In 2018, ford added a recall on 25 additional vehicles because they found that more defective transmissions had been installed than initially thought (nhsta id#17v427000). Ours was also not one of those identified. Our vehicle had 67,032 miles when the torque converter failed in exactly the fashion described in the recall. Ford refused to cover the repair as the vehicle was past the warranty mileage and ford wanted close to $5,000 to repair the transmission on this two year old vehicle. I am certain that this issue is the exact issue that affected vehicles manufactured during the same time frame with exactly the same transmission. The service manager at the dealership i was towed to agreed that i had the exact same issue as was identified, but told me there was nothing they could do to escalate the concerns i had. I am convinced that ford is downplaying the number of vehicles affected and am certain that this will impact more 2017 ford edge vehicles. I have repeatedly reached out to ford and they refused to even open a case in to my concerns. My vehicle was towed to ted britt ford in chantilly va (703-673-2300). They were of absolutely no help in addressing any of my concerns, but should be contacted to confirm that the issue was just as described in the recall. This is an issue that can have life threatening consequences.
 Vehicle Mileage at Failure67032
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateSOUTH RIDING, VA
VIN pattern 2FMPK3J94HBXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase06/12/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed40
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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