Issue ID | 1458454 |
Internal NHTSA # | 11083400 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2017 |
File date | 01/03/18 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | I leased this 2017 ford edge in december of 2017. Upon driving it at night i noticed a very dim light on low beam showing the road. I thought it was just me but then i had my husband drive he also experienced difficulty in seeing the road when the headlights were on low beam. I took it to my dealer and they verified that the car has very low visibility on the low beams. Therefore there was nothing they could do. I contacted the ford motor co and they told me that car was performing as designed. That is my issue. I drive a lot at night and this is very much a safety concern. I have owned 6 ford products in the past and have never experienced this type of lighting. I also have done my research thru the internet and have noticed many many complaints about the ford edge low beam poor performance. I believe the government should look into this matter. It is not safe to drive at night. I really hated to bring this to your attention but i feel there is a risk to ford edge owners. I was told by ford that maybe i should look into aftermarket headlights but that sounded odd to me as i have paid $ 40,000 for a car with poor low beam headlights. This is a concern that should be addressed. Ford said that the car is performing as designed. I disagree. Thank you for your time. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | KERSEY, PA |
VIN pattern | 2FMPK4J99HBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 03/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Was defective tire repaired? | |
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