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2017 Ford EDGE Engine Problems, Complaints and Defects

Issue ID	1709696
Internal NHTSA #	11378511
Manufacurer	Ford Motor Company
Brand	FORD
Model	EDGE
Model Year	2017
File date	28/09/20
Component	ENGINE
Product type code	VEHICLE
Description of the problem	I was running errands driving around town one day when i noticed my auto engine start/stop feature in my 2017 ford edge stopped working. I took my car to the dealership & they said it was a misfire in the engine. A week later, a yellow light with the picture of an engine appears on my dash. I took my car for a diagnostic. It came back with the code p0304. I take my car to ford and they suggest replacing the long block. They quote me $6,800. I noticed that my heat in my car stopped working on the way home. I check the coolant level and it was really low. I put coolant in my reservoir and it works again. But, i have to keep filling the reservoir with coolant every other day, which gets expensive. I tell the service guys, and they tell me that the coolant is leaking into my engine due to a manufacturer defect, which causes the heating to stop working, and low coolant levels. I contact ford motors company, and they tell me my car is out of warranty. I purchased my car used on february 27,2020. It had 57 thousand miles on it the day of purchase. The warranty was up at 60 thousand miles. Not fair to me at all as i was told i had a warranty from the mileage i got the car at and 60 thousand miles beyond. They said it was nothing they can do and also because i did not leave my car at the ford dealership they would not work on my case. My case manager from ford motors never ever contacted me prior to closing my case once she discovered i never left my car at ford. I tried reaching out to her several times in attempts of getting my car to ford and seeing where we can go from there, and she never answered or returned any of my calls or emails. Ford needs to be held accountable and issue a recall as they were made aware of the expensive issue by many other customers from reviews and forums i have read online and heard from other edge owners.
Vehicle Mileage at Failure	58000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	LAWTON, OK
VIN pattern	2FMPK3G90HBXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	06/12/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JF1GDAKD32G016314 XWB4A11AD5A047525 3FADP4EJ6FM179677 SALGA2KF8DA102096 JN1TBNT31U0016311 U5YPH816WLL879615 SALLDVBS8BA402651 1FMJU1MT7LEA54899 1FM5K8FH0JGC10114 UU1LSDAHH36702890 WV2ZZZ7HZ6H068048 WBA3X120X0D736610

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2017 Ford EDGE Engine Problems, Complaints and Defects, Recalls and Failures

2017 Ford EDGE Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?