Issue ID | 1724648 |
Internal NHTSA # | 11396156 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2017 |
File date | 08/02/21 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | The back up camera does not operate when the weather is very cold and the car has not warmed up. The camera does not come on at all when backing up. I took car to the dealership and showed them photos from the last 2 occurrences, so dealer kept the car overnight but claimed that they were unable to reproduce the problem and that no diagnostic codes were seen. I have photos to prove that the camera is malfunctioning, but yet they refuse to replace since they claim ford will not allow them. If the backup camera is a safety feature, then why aren't they correcting the problem? It failed again the following morning after i had it at the dealer. |
Vehicle Mileage at Failure | 31500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ROCHESTER, MI |
VIN pattern | 2FMPK4J90HBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 03/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 1 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |