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2009 Ford EDGE Service Brakes Problems, Complaints and Defects

Issue ID	1115803
Internal NHTSA #	10639954
Manufacurer	Ford Motor Company
Brand	FORD
Model	EDGE
Model Year	2009
File date	01/09/14
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	The vehicle, suddenly became very hard to stop. The brake pedal felt as though it was stuck and required a huge amount of pressure to slow the vehicle to a complete stop. Fortunately, we were going at a relatively low speed when the problem first occurred. However, we had driven from south florida to atlanta at highway speed without incident and suddenly the problem was there. Just prior to the hard braking, there was a loud whistling sound inside the vehicle, coming from under or behind the dashboard. It sound a though there was a vacuum leak, but the sound lasted only a short time. Later when i started the vehicle i heard the whistling sound again. I checked under the hood and dash but saw nothing obviously wrong. As the original owner of this vehicle, i was very surprised when the ford service rep in atlanta told what the problem was. This vehicle, currently has 40,650 miles on it. At the time of the incident the odometer read, 38, 648 miles. It cost me $658 to have the problem corrected. No way this type problem should occur at this mileage. Upon checking further, i found that ford had issued a customer satisfaction program (csp) 13n02 to address this very problem in model years 2010 through 2013. In speaking to ford they told me there was nothing that could be done, since my "vin" was not included in the csp. Ford further stated, if the nhtsa demeaned my problem to the same as the problem as covered in csp 13n02, and if there are enough complaints, then perhaps a new program would be initiated. And at that time i could be reimbursed for the repairs. In an online search i see there are others with this vacuum booster assembly failure. Also in the nhtsa database there are four others with newer vehicles experiencing this same problem. Perhaps ford should asked to review this problem again.
Vehicle Mileage at Failure	38648
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	PEMBROKE PINES, FL
VIN pattern	2FMDK39C29BXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	26/01/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	FWD
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JTHB21B17N2178075 1G2WP52K43F145260 WVWZZZ3CZAE117844 VR3FCYHZTMY002561 JH2PE05AX8KG10741 JS1CW111100108477 JY42GU004HC000328 TMAJ281B5GJ106546 4JGFB4JB5LA100679 WDZPE8CC5B5579397 3AKJHHDR3MSMP6023 WBA41FJ07SCT95356

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2009 Ford EDGE Service Brakes Problems, Complaints and Defects, Recalls and Failures

2009 Ford EDGE Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?