Issue ID | 1527455 |
Internal NHTSA # | 11164855 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2009 |
File date | 01/06/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Tl* takata recall. The contact owns a 2009 ford edge. The contact received notification of nhtsa campaign number: 16v384000 (air bags). Bolton ford (1500 e college st, lake charles, la 70607, (337) 474-0070) was unable to obtain the part from the manufacturer to schedule an appointment for the recall repair. The dealer indicated that the contact had been placed on a waiting list for the part, but there was no follow-up call to verify what number the contact was placed on the list. In addition, there was no mention of a loaner vehicle option in compliance with the recall notice. The vehicle was not repaired. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect. *tt*jb |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | LAKE CHARLES, LA |
VIN pattern | 2FMDK38C69BXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 07/08/09 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | BOLTON FORD LLC |
Dealer's telephone number | |
Dealer's city | LAKE CHARLES |
Dealer's state code | LA |
Dealer's ZIP code | 70602 |