Issue ID | 1448747 |
Internal NHTSA # | 11074178 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2009 |
File date | 01/03/17 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Takata recall safety recall notice 17s01/nhtsa recall 17v-024: recall letter rec'vd march 2017, a year ago. We have called ford dealer(s) for almost a year. They state they do not have the parts to make the repairs. Ford informs drivers to stop driving the vehicles and take car to the ford dealer for repair of airbag inflator yet dealers are not provided repair parts "yet". One news article stated a loaner car will be provided, but dealer does not provide a loaner car. Safercar video states airbag inflator can be affected by extreme heat. I live in an area that includes extreme hot weather. Video states the older car models are more likely affected. Our model is 9 years old. I transport grandchildren and elderly parents in my car. The recall shows it is for the passenger airbag. Does the driver side of the car not include an airbag also? After waiting patiently for many months, we have tried diligently to get our car recall repaired, without any success. Our dealer referred us to the ford office in florida for assistance. The rep was not of assistance or sympathetic. The florida call is confirmed by call case no. Cas13975245. We do not have the privilege of leaving our vehicle parked, undriven. We even asked the dealer and the florida office if they will disconnect the entire airbag until parts are received, response = unlawful. Why are many vehicle airbags being repaired, however, ford edge vehicles are not being repaired? This is serious, and your help is greatly required. 2/21/2018... Yes 2018.... One year after the recall notice. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ANGIER, NC |
VIN pattern | 2FMDK39C49BXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 20/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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