2012 Dodge RAM 1500 Electrical System Problems, Complaints and Defects, Recalls and Failures

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2012 Dodge RAM 1500 Electrical System Problems, Complaints and Defects

 Issue ID1098192
 Internal NHTSA #10621930
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelRAM 1500
 Model Year2012
 File date08/07/14
 ComponentELECTRICAL SYSTEM
Product type codeVEHICLE
 Description of the problemOn july 8, 2014 my 2012 ram 1500 caught fire while parked in my driveway at home. The vehicle was last operated on the evening of july 7, 2014. At approximately noon on july 8, 2014 while working on my computer inside my house i detected the odor of burning plastic. I assume it was initially originating from inside my house. After investigating i walked outside and found that the interior of my truck was on fire. I put out the fire and immediately called the local fire department who responded to ensure that the fire was completely out. I immediately contacted my insurance company in addition to the local dealer, jeff d'amborsio auto group, i spoke with the service manager who in turn contacted his regional manager for guidance. I received a letter date july 10, 2014 from the chrysler customer claims resolution group advising they were in the process of reviewing my file. I was contacted by the resolution group and advised the file was being turned over to a group, isg, for further investigation in resolution. Chrysler arranged to have the vehicle towed on july 12, 2014 to the jeff d' ambrosio dealership where a representative from chrysler was to inspect the vehicle. That inspection took place on tuesday, july 15th. The origin of the fire according to the insurance company fire investigator originated in the passenger side door panel and resulted in total damages of $23,000 which the insurance company deemed a total loss. My insurance company settled a claim by paying off the loan balance of $19,500 and submitted a check to me for the excess to cover the value of the vehicle. Unfortunately i am not provided results of the investigation performed at the dealership by the representative from chrysler. The case number assigned by chrysler [xxx]. As of today, august 13 i have no resolution directly from chrysler. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
 Vehicle Mileage at Failure45000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateWEST CHESTER, PA
VIN pattern 1C6RD7HT4CSXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?Y
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase22/10/19
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders0
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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