1999 Dodge RAM 1500 Power Train Driveline Differential Unit Problems, Complaints and Defects, Recalls and Failures

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1999 Dodge RAM 1500 Power Train Driveline Differential Unit Problems, Complaints and Defects

 Issue ID579879
 Internal NHTSA #10150947
 ManufacurerCHRYSLER GROUP LLC
 BrandDODGE
 ModelRAM 1500
 Model Year1999
 File date09/02/06
 ComponentPOWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Product type codeVEHICLE
 Description of the problemDodge ram 1500 year 1999 [xxx] mileage: 66,164 [xxx] customer service: i respectfully request reimbursement for the resent repairs incurred in reference to invoice #[xxx] as i was driving down the freeway early thursday morning of the 9th of february of this year, i heard a very loud banging of metal on metal at the same time the rear wheels of my truck locked up. The truck then skidded off the road barely missing the guardrail and other cars in the adjacent lanes. I took the truck to marietta dodge. Upon inspection by the dealership i was shown by the tech that the clips that hold the pin that supports the fiction clutch and gear assembly of the differential had fallen out into the housing letting the pin and the clips fall down into the gears causing rear-end to lockup and severe damage to it. This in-turn damaged the ring and pinion gears as well as the case, the bearings and so on. A list of the parts and labor are on the accompanying. Invoice # [xxx] total: $3730. 86 i took the damaged parts to the machine shop at the base and had them mag-ni-flux tested. We found that the several of the parts had stress cracks including the right rear axial just behind the hub that could of led to another accident shortly down the road. The machinist concluded that the clips could have failed do to poor casting and or metal fatigue. I would truly appreciate someone getting back to me about this request for reimbursement as soon as possible. Thank you for your time and consideration on this matter. Sincerely [xxx] *jb updated 07/17/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)
 Vehicle Mileage at Failure66164
Number of Occurences2
Source of the issueNHTSA WEB SITE
 City and StateMARIETTA, GA
VIN pattern 3B7HC13Z2XGXXXXXX
 Was vehicle invloved in a crash?Y
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase15/07/99
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders8
Drive train typeRWD
Transmission typeAUTO
 Vehicle speed55
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameMARIETT DODGE. INC
 Dealer's telephone number770-424-6580
 Dealer's cityMARIETTA
 Dealer's state codeGA
 Dealer's ZIP code30060
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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