Issue ID | 1568474 |
Internal NHTSA # | 11210684 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2018 |
File date | 25/03/19 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | When i went to dealership i knew i want a truck with 3rd row, i test drove the journey i picked out of what was offered when i test drove the first truck, it refused to shift from 1st to 2nd gear so we went back and drove the one i purchased. Well i got it home and drove for a few days and noticed when i would take it out of park it would ,ake a loud thump noise only sometimes like i am sitting on a hill. I took it back they heard the noise said they could fix it but service said that was normal, which i strongly disagreed but my deal was funded and nothing they would do. So another month or so later i notice my gas to empty was jumping drastically i figured bad gas so i drove it out and tried again and again. Finally had it because going from 60 to 30 in 2 miles is major that same week i used my cruise control for maybe the 3rd time since i had the vehicle and it would not keep a steady speed i went up 5 mph faster than i set it and then dropped it did this until i cancelled the cruise. I immediately made an appointment with the dealer they have had it a week and no word from them yet. Meanwhile i have researched and see the same issues i am having lead to more issues like the brakes not stopping the vehicle and i travel 100 miles back and forth to work and have small children that is a very uneasy feeling. The other issues like the radio freezing inbetween changing from blue-tooth to radio so i have to drive that entire hour trip to work without any music unless i stop and restart the car. Also when i get off the highway a lot of times the sensor for the speed and radio finally kicks in and the radio plays extremely loud like i am still on the highway and the entire ride the radio would not turn up pass the low volume. |
Vehicle Mileage at Failure | 50119 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ROCKY MOUNT, NC |
VIN pattern | 3C4PDCAB1JTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 11/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |