Issue ID | 1560326 |
Internal NHTSA # | 11204621 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2018 |
File date | 28/03/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | The car kept losing power in the middle of driving and no engine lights were popping up to show that anything was wrong with the vehicle. The first 2 times were in reverse. The power cut off and i was unable to move the steering wheel or brakes. I was able to restart the car and go. The third time i was going forward on a highway. I slowed to turn on and the power cut off in the middle of the turn. I was unable to control the steering wheel or brakes. Luckily i was not around other vehicles and the car slowed to a stop on the side of the road in grass. This occurred with a young child in the car and it scared both of us. I was able to then start the car again and get it into the dealership service department the next day. The service department could not find anything wrong with the vehicle when they hooked it up to their machines. They drove the car for a week and were unable to find anything wrong with the vehicle. The last day when they took it for one more drive the car died on them in the middle of driving. They hooked the car up again and it showed that nothing was wrong. When they contacted chrysler corporation they told them to look at the engine. That is when they found metal shards and other things wrong with the engine. The corporation had known that some of these engines were faulty but had not notified the dealership or the consumers that they could be driving a car with a faulty engine. This was most definitely a safety issue and especially concerning since we had been driving our young children in the vehicle with us. I believe the consumers should know that they could have faulty engines and not know because the service machines do not detect the problem and chrysler is not giving out the information. |
Vehicle Mileage at Failure | 2700 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MARION, IL |
VIN pattern | 3C4PDDGG6JTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 16/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |