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2013 Dodge JOURNEY Visibility Wiper Problems, Complaints and Defects

Issue ID	1454128
Internal NHTSA #	11079769
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	JOURNEY
Model Year	2013
File date	16/03/18
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	We have owned our journey for three years. Starting last year we have had a significant electrical issue that no one can fix. In order to unlock our doors, one has to press unlock an upward of 5 times. This has become an everyday occurrence and poses a threat to safety if we ever get in an accident. During these events the vehicle is stationary. We have noticed that the clock in the journey will either gain time or loose it, without us even touching it over the course of a week or more at a time, we've given up on setting it at all. Again, the vehicle is stationary. One in every four times entering the journey, our main dome light (around the second row of seats) will be illuminated without any interaction from us and its normally on for hours at a time. Stationary in our driveway or in a parking lot. Finally, our rear windshield wiper seems to have a short or something wrong with it. Some days it works perfectly fine and other days we are unable to turn it on to use it. I often go out to the car and notice the wiper is half done wiping the window and stuck there. Recently if you hit a bump, the rear windshield wiper would go off and wipe the glass without our interaction. All of this happens while stationary or while driving. Also just recently its noticed by my wife that the journey sometimes locks if we shut the door while warming it up. She mentioned that sometimes when locking the car it would honk more than once or sometimes the key fob wasn't operational (leading to us opening up the key fob, making sure the battery was seated properly and closing it back up) this is while stationary. The date i have associated with this isn't the date of the occurrence because this has all taken place over the past year to a little longer than a year. We've taken it to more than one repair shop to no avail.
Vehicle Mileage at Failure	99000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	LOUISVILLE, KY
VIN pattern	3C4PDCAB3DTXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	19/04/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBA3B9C57EP458228 JTEBL29J495127997 9C6CE12Y950010713 JH4CL96805C006052 WDBUF56X99B420339 5J8YD4H35LL056002 TMAJ28137JJ441131 SB1BJ56LX0E108203 1FTWW31R29EA25490 3GTP9EELXLG180480 2T3RFREV9HW547077 3TMCZ5AN4JM137404

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2013 Dodge JOURNEY Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2013 Dodge JOURNEY Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?